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	<title>My Docs Online FAQ &#187; Enterprise Edition</title>
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	<link>http://faq.mydocsonline.com</link>
	<description>My Docs Online FAQ</description>
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		<title>Lock folders to prevent accidental folder deletion</title>
		<link>http://faq.mydocsonline.com/264/lock-folders-to-prevent-accidental-folder-deletion/</link>
		<comments>http://faq.mydocsonline.com/264/lock-folders-to-prevent-accidental-folder-deletion/#comments</comments>
		<pubDate>Thu, 13 May 2010 16:44:43 +0000</pubDate>
		<dc:creator>Richard</dc:creator>
				<category><![CDATA[Account Administration]]></category>
		<category><![CDATA[Enterprise Edition]]></category>
		<category><![CDATA[Transcription Edition]]></category>
		<category><![CDATA[Webfolders / WebDAV]]></category>
		<category><![CDATA[Folder Permissions]]></category>
		<category><![CDATA[Group Administration]]></category>
		<category><![CDATA[WebDAV]]></category>

		<guid isPermaLink="false">http://faq.mydocsonline.com/?p=264</guid>
		<description><![CDATA[It&#8217;s easy to accidentally move or delete a folder using Web Folders if an Enterprise or Transcription user has &#8220;full control&#8221; of a folder.
To avoid this happening administrators can use the &#8220;Lock&#8221; feature visible in the browser interface when logged on as Administrator.
Go to the high-level folder that should never be moved or deleted by [...]]]></description>
			<content:encoded><![CDATA[<p>It&#8217;s easy to accidentally move or delete a folder using Web Folders if an Enterprise or Transcription user has &#8220;full control&#8221; of a folder.</p>
<p>To avoid this happening administrators can use the &#8220;Lock&#8221; feature visible in the browser interface when logged on as Administrator.</p>
<p>Go to the high-level folder that should never be moved or deleted by one of your users. If the folder is not locked a &#8220;Lock&#8221; button will appear. Click to Lock the folder. If a folder is already locked the button will say &#8220;Unlock&#8221; and you can click it to set the folder back to the normal, unlocked condition.</p>
<p>The Lock is effective only in the Web Folder / WebDAV interface, and only if you are not the administrator.</p>
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		<slash:comments>0</slash:comments>
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		<item>
		<title>File Search, File Undelete/Restore for Enterprise and Transcription administrators</title>
		<link>http://faq.mydocsonline.com/252/file-search-file-undeleterestore-for-enterprise-and-transcription-administrators/</link>
		<comments>http://faq.mydocsonline.com/252/file-search-file-undeleterestore-for-enterprise-and-transcription-administrators/#comments</comments>
		<pubDate>Wed, 20 Jan 2010 15:15:14 +0000</pubDate>
		<dc:creator>Richard</dc:creator>
				<category><![CDATA[Account Administration]]></category>
		<category><![CDATA[Enterprise Edition]]></category>
		<category><![CDATA[Tools]]></category>
		<category><![CDATA[Transcription Edition]]></category>
		<category><![CDATA[File Search]]></category>
		<category><![CDATA[Restore Files]]></category>
		<category><![CDATA[Undelete]]></category>

		<guid isPermaLink="false">http://faq.mydocsonline.com/?p=252</guid>
		<description><![CDATA[Enterprise and Transcription Edition administrator IDs have access to file search and file undelete/restore in Group Administration.
Administrator access to the tool is at My Account -> Group Administration -> File Search
Enter any part of the file name you are searching for. It is NOT case sensitive.
The resulting display is in two parts:

Active Files Found
Deleted Files [...]]]></description>
			<content:encoded><![CDATA[<p>Enterprise and Transcription Edition administrator IDs have access to file search and file undelete/restore in Group Administration.</p>
<p>Administrator access to the tool is at My Account -> Group Administration -> File Search</p>
<p>Enter any part of the file name you are searching for. It is NOT case sensitive.</p>
<p>The resulting display is in two parts:</p>
<ul>
<li>Active Files Found</li>
<li>Deleted Files Found</li>
</ul>
<p>Click the underlined link to an active file to download the file, or click the folder icon of the containing folder to go to that folder.</p>
<p>Select deleted files (check them off) and click &#8220;Restore Selected Files&#8221; at the bottom of the page to make the files active again. </p>
<p>If a folder containing a deleted file is also deleted then the folder will also be restored. If the restored folder has the same name as an active folder there will more than one folder of the same name. The same is true for restored files. If a folder is restored check folder permissions to be certain they accurately reflect desired access policy.</p>
<p>When a file is deleted it can generally be restored for 48 &#8211; 72 hours before it is permanently removed from the system.</p>
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		<slash:comments>4</slash:comments>
		</item>
		<item>
		<title>Receive Low On Space warnings via daily email</title>
		<link>http://faq.mydocsonline.com/249/receive-low-on-space-warnings-via-daily-email/</link>
		<comments>http://faq.mydocsonline.com/249/receive-low-on-space-warnings-via-daily-email/#comments</comments>
		<pubDate>Wed, 20 Jan 2010 14:35:23 +0000</pubDate>
		<dc:creator>Richard</dc:creator>
				<category><![CDATA[Account Administration]]></category>
		<category><![CDATA[Enterprise Edition]]></category>
		<category><![CDATA[Group Administration]]></category>
		<category><![CDATA[Transcription Edition]]></category>
		<category><![CDATA[Add space]]></category>
		<category><![CDATA[Email Notification]]></category>
		<category><![CDATA[more space]]></category>
		<category><![CDATA[Out of Space]]></category>

		<guid isPermaLink="false">http://faq.mydocsonline.com/?p=249</guid>
		<description><![CDATA[Enterprise and Transcription Edition administrators can request an automatic email when their account is at or above 95% of storage capacity.
The warning email is sent after midnight Eastern US time, and goes to the email address of the administrator ID. 
To have this option turned on for an account email support@mydocsonline.com and include your administrator [...]]]></description>
			<content:encoded><![CDATA[<p>Enterprise and Transcription Edition administrators can request an automatic email when their account is at or above 95% of storage capacity.</p>
<p>The warning email is sent after midnight Eastern US time, and goes to the email address of the administrator ID. </p>
<p>To have this option turned on for an account email <a href="mailto:support@mydocsonline.com?subject=Turn on Low on Space Warning&#038;body=My Admin ID is: ">support@mydocsonline.com</a> and include your administrator ID in the request.</p>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Web Folder Network Definitions for two IDs</title>
		<link>http://faq.mydocsonline.com/182/web-folder-network-definitions-for-two-ids/</link>
		<comments>http://faq.mydocsonline.com/182/web-folder-network-definitions-for-two-ids/#comments</comments>
		<pubDate>Thu, 17 Sep 2009 19:59:00 +0000</pubDate>
		<dc:creator>Richard</dc:creator>
				<category><![CDATA[Enterprise Edition]]></category>
		<category><![CDATA[Transcription Edition]]></category>
		<category><![CDATA[Webfolders / WebDAV]]></category>
		<category><![CDATA[Web Folders]]></category>
		<category><![CDATA[WebDAV]]></category>
		<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://faq.mydocsonline.com/?p=182</guid>
		<description><![CDATA[If you need to have two separate My Docs Online Login IDs / accounts connected via a Windows Web Folder Network Place you need to set up separate definitions using different URLs to avoid the problem of Windows &#8220;remembering&#8221; the first Login ID.
You can set up the second ID by pointing it to our other, [...]]]></description>
			<content:encoded><![CDATA[<p>If you need to have two separate My Docs Online Login IDs / accounts connected via a Windows Web Folder Network Place you need to set up separate definitions using different URLs to avoid the problem of Windows &#8220;remembering&#8221; the first Login ID.</p>
<p>You can set up the second ID by pointing it to our other, functionally identical webfolders server.</p>
<p>Presumably you have set the first webfolders account up at <span style="text-decoration: underline;"><strong><span style="color: #000000;">https://webfolders.mydocsonline.com</span></strong></span>, if that is the case try setting up the second account at <span style="text-decoration: underline;"><strong>https://webfolders2.mydocsonline.com</strong></span>.</p>
<p>This will cause Windows to treat the second server as &#8220;new&#8221; so that it asks for an ID and password.</p>
<p>The resulting Network Place can be named anything you choose, so you can name each one to reflect the ID logged in via that Network Place.</p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Upload Logs record all new files each day</title>
		<link>http://faq.mydocsonline.com/169/upload-logs-record-all-new-files-each-day/</link>
		<comments>http://faq.mydocsonline.com/169/upload-logs-record-all-new-files-each-day/#comments</comments>
		<pubDate>Fri, 11 Sep 2009 20:44:40 +0000</pubDate>
		<dc:creator>Richard</dc:creator>
				<category><![CDATA[Enterprise Edition]]></category>
		<category><![CDATA[Group Administration]]></category>
		<category><![CDATA[Tools]]></category>
		<category><![CDATA[Transcription Edition]]></category>
		<category><![CDATA[Account Administration]]></category>
		<category><![CDATA[logs]]></category>

		<guid isPermaLink="false">http://faq.mydocsonline.com/?p=169</guid>
		<description><![CDATA[Enterprise and Transcription Edition administrators can opt to have daily Upload Log reports created in the CSV (comma-separated values) format that is easily opened in Excel.
Once turned on the reports are generated nightly to show all new files uploaded during the day just ended, including files that were later deleted. Each line of the report [...]]]></description>
			<content:encoded><![CDATA[<p>Enterprise and Transcription Edition administrators can opt to have daily Upload Log reports created in the CSV (comma-separated values) format that is easily opened in Excel.</p>
<p>Once turned on the reports are generated nightly to show all new files uploaded during the day just ended, including files that were later deleted. Each line of the report includes:</p>
<ul>
<li>File name</li>
<li>Folder the file is in at the time the report was created</li>
<li>Date/Time of the upload</li>
</ul>
<p>This feature must be requested from My Docs Online Support and will result in a new folder \Logs\Uploads in your account after the feature has been activated.</p>
<p>Related: <a href="http://faq.mydocsonline.com/162/activity-logs-show-your-users-actions/">Activity Logs</a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Activity Logs show your users&#8217; actions</title>
		<link>http://faq.mydocsonline.com/162/activity-logs-show-your-users-actions/</link>
		<comments>http://faq.mydocsonline.com/162/activity-logs-show-your-users-actions/#comments</comments>
		<pubDate>Thu, 27 Aug 2009 21:36:17 +0000</pubDate>
		<dc:creator>Richard</dc:creator>
				<category><![CDATA[Enterprise Edition]]></category>
		<category><![CDATA[Group Administration]]></category>
		<category><![CDATA[Tools]]></category>
		<category><![CDATA[Transcription Edition]]></category>
		<category><![CDATA[Account Administration]]></category>
		<category><![CDATA[logs]]></category>

		<guid isPermaLink="false">http://faq.mydocsonline.com/?p=162</guid>
		<description><![CDATA[Enterprise and Transcription Edition administrators can opt to have daily Activity Log reports created in the CSV (comma-separated values) format that is easily opened in Excel.
Once turned on the reports are generated nightly to show activity for the day just ended, and include information on actions of interest such as:

Logins, including User ID, time/date, and [...]]]></description>
			<content:encoded><![CDATA[<p>Enterprise and Transcription Edition administrators can opt to have daily Activity Log reports created in the CSV (comma-separated values) format that is easily opened in Excel.</p>
<p>Once turned on the reports are generated nightly to show activity for the day just ended, and include information on actions of interest such as:</p>
<ul>
<li>Logins, including User ID, time/date, and client IP address (for geolocation)</li>
<li>File uploads/downloads/deletes</li>
<li>Folder creation and deletion</li>
<li>File renames and moves</li>
</ul>
<p><a href="http://blog.mydocsonline.com/archives/11" onclick="pageTracker._trackPageview('/outgoing/blog.mydocsonline.com/archives/11?referer=');">Introduced in February, 2009</a>, this feature must be requested from <a href="http://www.mydocsonline.com/contact.html" onclick="pageTracker._trackPageview('/outgoing/www.mydocsonline.com/contact.html?referer=');">My Docs Online Support</a> and will result in a new folder \Logs\Activity in your account after the feature has been activated.</p>
<p>Related: <a href="http://faq.mydocsonline.com/169/upload-logs-record-all-new-files-each-day/">Upload Logs</a></p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Custom Login HTML for your own website</title>
		<link>http://faq.mydocsonline.com/144/custom-login-html-for-your-own-website/</link>
		<comments>http://faq.mydocsonline.com/144/custom-login-html-for-your-own-website/#comments</comments>
		<pubDate>Wed, 12 Aug 2009 20:31:41 +0000</pubDate>
		<dc:creator>Richard</dc:creator>
				<category><![CDATA[Enterprise Edition]]></category>
		<category><![CDATA[Transcription Edition]]></category>
		<category><![CDATA[Branding]]></category>

		<guid isPermaLink="false">http://faq.mydocsonline.com/?p=144</guid>
		<description><![CDATA[If your customers log in to your My Docs Online Enterprise or Transcription account, and if you have a website, you might want to put a My Docs Online login form on your site.
The HTML code to do it is simple and straightforward, and can be customized by your web designer to match your site&#8217;s look-and-feel.
The HTML [...]]]></description>
			<content:encoded><![CDATA[<p>If your customers log in to your My Docs Online Enterprise or Transcription account, and if you have a website, you might want to put a My Docs Online login form on your site.</p>
<p>The HTML code to do it is simple and straightforward, and can be customized by your web designer to match your site&#8217;s look-and-feel.</p>
<p>The HTML can be copied from <a href="http://www.mydocsonline.com/login-custom.html" onclick="pageTracker._trackPageview('/outgoing/www.mydocsonline.com/login-custom.html?referer=');">http://www.mydocsonline.com/login-custom.html</a></p>
<p>This option is often used in conjuction with branding, so that your customers login from your site, and then see your logo in the product. More information on branding options is available here: <a href="http://www.mydocsonline.com/enterprise_branding.html" onclick="pageTracker._trackPageview('/outgoing/www.mydocsonline.com/enterprise_branding.html?referer=');">http://www.mydocsonline.com/enterprise_branding.html</a></p>
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