Trend Micro is Blocking My Docs Online, How to Add an Exception

Richard — Thu, 12 May 2011 01:08:47 +0000

If you use Trend Micro Internet Security and it is blocking one or more My Docs Online interfaces (for instance it is blocking the Desktop App) refer to the this Trend Micro knowledgebase article on how to add a site to the exception list.

Add the following “wildcard” entries to your trusted/allowed list:

http://*.mydocsonline.com/*

https://*.mydocsonline.com/*

Time Zone Display in the Browser and Web Folders / WebDAV

Richard — Mon, 14 Sep 2009 19:12:02 +0000

File creation and other file action times are stored in My Docs Online using an internal date and time format that is location/time zone-independent.

Display of a file’s creation date and time is the responsibility of the particular client displaying the list of files.

This means, for example, that the web browser interface, which is actually running on My Docs Online servers, will always display US Eastern Standard Time for files, because the servers are in that time zone.

The Web Folder/WebDAV interface, on the other hand, uses the Web Folders (Windows) or WebDAV (Mac) client on the user’s device, which means the client will generally convert to the time zone set for the user’s PC or Mac.

If it is important that you see the time a file was uploaded displayed in your own time zone, the best method is to use the Web Folder / WebDAV interface.

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Trend Micro is Blocking My Docs Online, How to Add an Exception

Time Zone Display in the Browser and Web Folders / WebDAV