My Docs Online FAQ » File Uploads

Web Folders for Windows 7 loses last character of file extension

Richard — Tue, 19 Jan 2010 13:49:37 +0000

Windows 7 users uploading files using Web Folders may see the last character of the file name (part of the file extension usually) disappear if a percent sign (%) is part of the file name.

This is a Windows 7 problem.

Two current workarounds are available:

Avoid using percent signs in file names
After upload rename the file to include that last character

I get error code 36 using Mac OS X WebDAV

Richard — Wed, 22 Jul 2009 13:53:10 +0000

WebDAV using the Finder’s “Connect to Server” under Mac OS X often encounters transfer errors, usually error 36.

The way the Mac WebDAV support works it quickly claims to have transferred the file, then when it says “closing file” is when the actual transfer takes place, and when the error code 36 might occur.

In addition the error reported is often false, and if left alone the transfer will complete fine. The problem is you have no way of knowing if the transfer is still proceeding.

There are two WebDAV clients for the Mac that do work well. One costs money but is a very good product, the other is free, works well, but it is no longer being supported.

The commercial product is Transmit, a very popular ftp client you may already be using for ftp that also does WebDAV very well:

http://www.panic.com/transmit/

The free product is Goliath:

http://www.webdav.org/goliath/

If you are mainly moving files into and out of your My Docs Online account you can also use the MDO Transporter.

Can I email files directly into my account?

Stephen — Fri, 17 Jul 2009 20:34:55 +0000

Yes, files can emailed into your My Docs Online account. First, however, you need to turn the feature on by logging into your account, clicking on the “My Account” button and enabling “Inbound Email Attachments”. Files emailed as attachments to user-id@myattachments.com (where “user-id” is your My Docs Online Login ID) will be extracted as individual files and placed in the “Attachments” folder. The Attachments folder will be created the first time a file is emailed into your account.