My Docs Online FAQ » WebDAV

Using Web Folders/WebDAV from an iPad or iPhone

Richard — Tue, 16 Aug 2011 13:15:53 +0000

Access your My Docs Online account from an iPad, iPhone or iPod Touch with OverTheAir from MicaRed, Inc, available free in the Apple iTunes App Store.

OverTheAir Version 1.7 configuration:

Launch OverTheAir
Select My Docs Online from the pre-defined server list
Enter your My Docs Online User ID and Password

Tap to navigate My Docs Online folders. Tap to open supported file types, which include by default Microsoft Office documents, Adobe PDF, most graphic file types, and any file types supported by other installed products.

Because of the way iOS controls access to files belonging to one app from another app, you can’t use OverTheAir to upload files from other applications, including iWork apps. You can, however, use the WebDAV support built in to iWork to upload files from apps such as Pages, Numbers, and Keynote.

Web Folder / WebDAV setup instructions

Richard — Thu, 31 Mar 2011 18:50:37 +0000

Setting up a Web Folder (or webfolder) in Windows varies by Windows Version. These articles describe the steps involved for each version of Widows. The Mac OS X WebDAV instructions are the same for all versions of OS X. iPad and Android instructions are for preferred WebDAV apps.

Windows 7

Windows Vista (also includes WIndows Server 2003)

Windows XP (also includes Windows Server 2000)

Mac OS X

iPad, iPhone, iOS

Android

How to use File Locking with Excel

Richard — Sun, 30 Jan 2011 19:45:04 +0000

Use MDO File Locking when you are sharing an Excel spreadsheet with others. A file lock is used to prevent two people from opening and updating the same spreadsheet at the same time, resulting in one person’s updates wiping out the other’s.

File Locking is available for Excel in the My Docs Online Desktop App, which works with all versions of Windows and Mac OS X, all versions of Microsoft Office Excel, and other spreadsheet applications such as OpenOffice.

To use the Desktop App for File Locking follow the following steps:

Select the Excel spreadsheet you have previously uploaded to My Docs Online and click “Lock & Open”
The spreadsheet will be locked on the MDO servers, downloaded to your PC or Mac, and opened for editing
After completing your editing Save & Close the spreadsheet in Excel
In the Desktop App Click “Save & Unlock” for the document. Your changes will be uploaded to the MDO servers and the spreadsheet will be unlocked. The date and time for the file will be updated

If you change your mind and need to discard your changes right-click the file in the Desktop App and select “Unlock without Saving”.

The WebDAV protocol used by Web Folders also supports File Locking for Microsoft Excel, including Windows XP, Windows Vista 32-bit Editions, and Windows 7, and Office 2003, 2007, and 2010. The latest combination of Windows and Office 2010 is less reliable than previous versions of Windows and Office.

The Desktop App and Web Folders can work in combination. For instance if one user opened an Excel spreadsheet with Web Folders a Desktop App user would not be allowed to Lock and Open the same file at the same time.

How to use File Locking with Word

Richard — Sun, 30 Jan 2011 19:37:42 +0000

Use MDO File Locking when you are sharing a Word or other word processing document with others. A file lock is used to prevent two people from opening and updating the same document at the same time, resulting in one person’s updates wiping out the other’s.

File Locking is available for Word in the My Docs Online Desktop App, which works with all versions of Windows and Mac OS X, all versions of Microsoft Office Word, and other word processing applications such as OpenOffice, Word Perfect, iWork, and others.

To use the Desktop App for File Locking follow the following steps:

Select the Word Document you have previously uploaded to My Docs Online and click “Lock & Open”
The document will be locked on the MDO servers, downloaded to your PC or Mac, and opened for editing
After completing your editing Save & Close the document in Word
In the Desktop App Click “Save & Unlock” for the document. Your changes will be uploaded to the MDO servers and the document will be unlocked. The date and time for the document will be updated.

If you change your mind and need to discard your changes right-click the document in the Desktop App and select “Unlock without Saving”.

The WebDAV protocol used by Web Folders also supports File Locking for Microsoft Word, including Windows XP, Windows Vista 32-bit Editions, and Windows 7, and Office 2003, 2007, and 2010. The latest combination of Windows and Office 2010 is less reliable than previous versions of Windows and Office.

The Desktop App and Web Folders can work in combination. For instance one user could use the Desktop App to Lock and Open a Word file and a Web Folders user would not be allowed to edit the same file at the same time.

Using a My Docs Online WebDAV server to synchronize OmniFocus with your iPhone, iPad or iPod Touch

Richard — Fri, 17 Sep 2010 13:50:04 +0000

OmniFocus provides professional grade task management software for Mac users. With the introduction of the new iPhone, iPad and iPod Touch versions of OmniFocus it is now possible to synchronize your OmniFocus tasks through either MobileMe or through the use of a WebDAV server. If you have an existing My Docs Online account you can use it to process your synchronizations.

Complete instructions can be found in the My Docs Online blog.

Lock folders to prevent accidental folder deletion

Richard — Thu, 13 May 2010 21:44:43 +0000

It’s easy to accidentally move or delete a folder using Web Folders if a user has “full control” of a folder.

To avoid this happening administrators can use the “Lock” feature visible in the browser interface when logged on as the account Administrator.

Go to the high-level folder that should never be moved or deleted by one of your users. If the folder is not locked a “Lock” button will appear. Click to Lock the folder. If a folder is already locked the button will say “Unlock” and you can click it to set the folder back to the normal, unlocked condition.

The Lock is effective only in the Web Folder / WebDAV interface, and only if you are not the administrator.

Windows 7 Web Folder Error 0×80070021: The process cannot access the file because another process has locked a portion of the file

Richard — Fri, 26 Feb 2010 15:22:18 +0000

Windows 7 Web Folder / WebDAV users may see Error 0×80070021: “The process cannot access the file because another process has locked a portion of the file” if a folder name ends with a period (“.”).

This is caused by a problem with Windows 7 that removes the period at the end of a folder name when requesting a list of items in the folder from the server, which results in the folder not being found. The reference to the file being locked is not relevant.

The simplest solution is to rename the folder to remove the period at the end (periods within the folder name do not cause a problem).

If possible use the browser interface at www.mydocsonline.com to make the change, then “refresh” your web folder view (F5 or “View…Refresh”) to see the change.

NOTE: if your users have shortcuts to folders at or below the changed folder the shortcuts will need to be changed as well. MDOSDK configuration files, if in use for the folders involved, will also have to be changed to reflect the changes to the folder path (MDOpath).

Switch IDs when using Web Folders

Richard — Tue, 19 Jan 2010 17:58:30 +0000

When using a Web Folder Network Place, Windows will tend to “lock” your access to the current ID, which can cause problems if you need to switch to another ID or account.

Depending on which web folder server you use, try the following links to force a logoff, which will cause Windows to ask for your ID and password, allowing you to enter a new ID:

Log Off Web Folders

Log Off Web Folders2

Web Folders for Windows 7 loses last character of file extension

Richard — Tue, 19 Jan 2010 13:49:37 +0000

Windows 7 users uploading files using Web Folders may see the last character of the file name (part of the file extension usually) disappear if a percent sign (%) is part of the file name.

This is a Windows 7 problem.

Two current workarounds are available:

Avoid using percent signs in file names
After upload rename the file to include that last character

Configure Canon ImageRunner Scanners to use Web Folders / WebDAV

Richard — Fri, 08 Jan 2010 16:56:29 +0000

The Canon ImageRunner line of scanner/copiers can use Web Folders / WebDAV to deposit scanned documents directly into a My Docs Online folder using WebDAV.

To configure the ImageRunner software using the ImageRunner web interface to specify the WebDAV server address https://webfolders.mydocsonline.com, specify the full path to the folder in your My Docs Online account you want the files to go to, and set the “Chunked Encoding” option OFF.

To set Chunked Encoding for WebDAV OFF follow these steps in the ImageRunner management interface:

Step One:

Step Two:

Step Three:

Step Four: