Desktop App Doesn’t Display Folders and Files
Categories: Desktop App, Errors, Java Problems, Security
A required update August 19, 2015 to an SSL certificate used by the Desktop App requires that the user’s Java version also have the latest security.
The symptom is no files or folders displayed after logging into the Desktop App.
It’s easy to determine if your Java is out of date by checking the color of the logo displayed during Desktop App launch. If it is red your Java is out of date.
Go to java.com and follow instructions to update.