It’s easy to accidentally move or delete a folder using Web Folders if a user has “full control” of a folder. To avoid this happening administrators can use the “Lock” feature visible in the browser interface when logged on as the account Administrator. Go to the high-level folder that should never be moved or deleted [...]

Account administrator IDs have access to file search with file undelete/restore in Group Administration. Administrator access to the tool is at My Account -> Group Administration -> File Search Enter any part of the file name you are searching for. It is NOT case sensitive. The resulting display is in two parts: Active Files Found [...]

Account administrators can request an automatic email when their account is at or above 95% of storage capacity. The warning email is sent after midnight Eastern US time, and goes to the email address of the administrator ID. To have this option turned on for an account email support@mydocsonline.com and include your administrator ID in [...]

If you need to have two separate My Docs Online Login IDs / accounts connected via a Windows Web Folder Network Place you need to set up separate definitions using different URLs to avoid the problem of Windows “remembering” the first Login ID. You can set up the second ID by pointing it to our [...]

Account administrators can opt to have daily Upload Log reports created in the CSV (comma-separated values) format that is easily opened in Excel. Once turned on the reports are generated nightly to show all new files uploaded during the day just ended, including files that were later deleted. Each line of the report includes: File [...]

Account administrators can opt to have daily Activity Log reports created in the CSV (comma-separated values) format that is easily opened in Excel. Once turned on the reports are generated nightly to show activity for the day just ended, and include information on actions of interest such as: Logins, including User ID, time/date, and client [...]

If your customers log in to your My Docs Online account, and if you have a website, you might want to put a My Docs Online login form on your site. The HTML code to do it is simple and straightforward, and can be customized by your web designer to match your site’s look-and-feel. The HTML can [...]