Account options & group administration
Display your logo
Received files from customers, clients & others
Install & use the Desktop App for more powerful features
The multi-user version, witt Folder Permissions for security and control
Error messages & how to fix problems
Use File Locking in the Desktop App to collaborate with others on any type of file
Share files with others, with options for delivery control & tracking, displaying your logo on delivery pages
Answers to general questions about features, account settings, etc.
Use the Administrator ID in the Web Client to add/modify/remove your users, control folder and file permissions, set upload notification rules, and more.
My Docs Online is HIPAA-compliant. Information on proper settings & feature use, background on security technology.
Using My Docs Online with iPad and iPhone.
iPad compatible apps that work with My Docs Online
iPhone compatible apps that work with My Docs Online
Common & uncommon Java problems and how to fix them.
How the Web Client, Desktop App and WebDAV can all work with Mac OSX
Using My Docs Online in the medical field, including HIPAA compliant document storage and delivery, and to transfer voice dictation and finished dictation files,
How to move files from folder to folder in your account.
Password rules, how to change a password, how Administrators can control in a group account.
Use your Public Folder to host files for web server style delivery. Use generated URL web links to embed documents and files in your own web site, or via email.
Quickbooks files can be safely shared using the Desktop App and File locking.
HIPAA, FERPA, how emerging threats are addressed, and securing your Shared File delivery.
Rich and flexible File Sharing options, coupled with Tracking & Control of delivered files.
Upload Logs, Activity Logs, File Search, File Undelete/Restore
Web Client features & use with modern & legacy browsers.
Use Web Folders (WebDAV) to see your files in Windows Explorer or the Mac Finder.