Enterprise and Transcription Edition administrators can request an automatic email when their account is at or above 95% of storage capacity.
The warning email is sent after midnight Eastern US time, and goes to the email address of the administrator ID.
To have this option turned on for an account email support@mydocsonline.com and include your administrator [...]

Enterprise and Transcription Edition administrators can opt to have daily Upload Log reports created in the CSV (comma-separated values) format that is easily opened in Excel.
Once turned on the reports are generated nightly to show all new files uploaded during the day just ended, including files that were later deleted. Each line of the report [...]

Enterprise and Transcription Edition administrators can opt to have daily Activity Log reports created in the CSV (comma-separated values) format that is easily opened in Excel.
Once turned on the reports are generated nightly to show activity for the day just ended, and include information on actions of interest such as:

Logins, including User ID, time/date, and [...]

There are two common reasons why an Excel or Word file can be opened “read-only” using Web Folders, but cannot be saved back to the My Docs Online Web Folder location.
Folders other than the Group “Root Folder”
If permissions for the sub-account are set to “View Only” the user will be able to open, but not [...]

Upload notification can be turned on for any Group folder, causing an email to be sent to selected members of the Group when a new file is uploaded to that folder. This feature is used in particular for the “Upload” folder used by the Customer Upload feature.
To set upload notification rules for the Upload folder [...]

Folder permissions may be set by the  Group Administrator. To set folder permissions click the “My Account” button, then click “Group Administration”. On the Group Administration screen, you should see a section called “Folder Permissions.  To upload permissions click the “Change” link.   Context-sensitive help is available on the administrative screens. Simply click on a file [...]

Click the “My Account” button, then click “Group Administration”. On the  Group Administration screen, scroll to the bottom of the screen. Click View/Change next to  the “… Users”.  That will take you to a page with a  list of the email addresses of those in the group. Click the radio button next to the email [...]

As a My Docs Online administrator you can change the name of your account group, which is your highest level folder, by clicking the “My Account” button, then clicking “Group Administration”. On the Group Administration screen, click “Change” next to  Enterprise Display Name, type the new name in the textbox, then click “Update”.

Click the “My Account” button, then click  “Group Administration”.  On the Group Administration screen, in the User Update Control section, be sure the section is set to Administrator Only.  That will remove group members ability to change passwords or email addresses.

You can add users to your My Docs Online Enterprise or Transcription Account by clicking the “My Account” button, then click the Group Administration at the top of the My Account page.    The scroll down to the bottom and click the “Add User” link.