Administrators can manage folders in bulk by clicking Group Administration and then MOVE/DELETE FOLDERS. This allows for convenient folder cleanup. Special folders (Public, Customer Upload etc.) and subfolders under Customer Upload that have their own Customer Upload link will not display an action menu or checkbox. If a special subfolder under Customer Upload requires deletion, […]

The Customer Upload feature has been enhanced and reorganized. This article covers the special “subfolder” customer upload option. Enhancements and settings for the main Customer Upload settings and options found in Group Administration –> Group Settings –> Customer Upload are described in this article. The My Docs Online Customer Upload feature includes the ability to […]

The Customer Upload feature has been enhanced and reorganized. This article covers the main Customer Upload settings and options found in Group Administration –> Group Settings –> Customer Upload. Enhancements and settings for the special “departmental” Customer Upload using specially created subfolders are described in this article. The main new feature is the addition of […]

Note: This is an experimental feature currently available only for the web browser interface (including Customer Upload). Web browser interface file uploads (including via Customer Upload) include the option of notification via text message (SMS). The options are: Email only Text message only Both email and text To set your options and enter your phone […]

Customer Upload basics are covered in this article. NOTE: This article has been updated to refer to the version of Customer Upload released in 2018. The new version includes more customization options, and how many options are selected during the customization process will cause the height of the embedded iFrame to vary. The example iFrame […]

My Docs Online offers two ways automate file uploads and downloads. An end-user-friendly scripting tool for Windows allows a variety of automation options with no programming. The MDOSDK program, coupled with a configuration file allows users to easily automate a variety of tasks, including: Replicating (copying) the contents of your My Docs Online account to […]

UPDATE: this problem is fixed in the Windows 10 Fall Update (version 1511, build 10586) A bug in the Edge Browser used by default in Windows 10 disables the Drag & Drop to upload feature, both when logged in and when using Customer Upload. Until Microsoft fixes the bug workarounds include using the browse button […]

To select multiple files that are grouped together: Select the first file and then press and hold the Shift key. While holding the key down click the last file. This will select all the files in-between the first and last file. To select multiple files that are not grouped together: Select the first file you want […]

Our newest Web Client has many important differences and enhancements when compared to the “legacy” web client. Here are some of the most important differences. How can you tell which you are using? When you log in at www.mydocsonline.com/SecureLogin.html The new web client looks like this: While the old web client looks like this: Key differences: Compatible […]

My Docs Online has been in business since 1999, and at various points in our service history we’ve upgraded our technology and the types of plans we offer. Right now when you sign up as a new customer you automatically get a new-style plan and the newest Web Client interface. Long-time customers currently have the […]