Customer Upload basics are covered in this article.

NOTE: This article has been updated to refer to the version of Customer Upload released in 2018. The new version includes more customization options, and how many options are selected during the customization process will cause the height of the embedded iFrame to vary. The example iFrame code below assumes all options have been selected. If you are not using all the options adjust the height parameter accordingly. The new version (cuploadcustom.aspx rather then the old cupload.aspx) is also “responsive” which means the width can vary without causing horizontal scrolling, particularly in the absence of a logo (&logo=no parameter)

Website developers wanting to embed Customer Upload into a website use an iFrame along with the logo=no parm. Here is a good starting point including inline style to size and style the iframe:

<iframe style="margin: 0; padding: 0; border: none; width: 560px; height: 715px;" 

(Substitute your own My Docs Online Administrator ID for “XXXX”)

NOTE: there is a newer, more secure version of your customer upload link that begins with where xxxxxxx is replaced with your unique link. This link, which is permanently connected to your account and never changes, is the preferred link to use. This link can be found at Group Administration –> Group Settings –> Customer Upload.

IMPORTANT! My Docs Online Customer Upload provides you with a SECURE (HTTPS) link to reassure your customers that their files are protected during upload. If you embed Customer Upload into your website using this method, and your own website is not itself secured via HTTPS your users will be warned by most browsers that their session is “Not Secure”. Even though the embedded My Docs Online portion is itself secure, your customer will perceive it is not secure.

If your website does not use HTTPS and providing a clearly secure upload for your customers is important, you should NOT embed Customer Upload using this method. Instead, link to your Customer Upload page, and customize it with your logo to “brand” it. That way browsers will inform your users that your Customer Upload page is secure.

To find your account’s updated Customer Upload link and customization options: