The Download Assistant (Windows) uses a special file with the extension “.mdo” as part of the download process. the file association of .mdo with the Download Assistant is set when the program is installed. The Download Assistant must be installed before you can use the “Download” button in the web browser interface (log in at [...]

When downloading a file, if you fail to specify a drive and folder, your browser or application may direct your file to a default location. When downloading a file, it is important to specify where the file is to be saved. We recommend the My Documents folder in Windows or the Desktop on the Mac. [...]