If you are seeking information on the “.mdo” file you are using the Download Assistant by clicking “download” in the “Old” Web Client (see this article to tell which you are using and the differences). The Download Assistant has been retired and replaced by the Desktop App and by the new web client’s built-in “Download […]

When downloading a file, if you fail to specify a drive and folder, your browser or application may direct your file to a default location. When downloading a file, it is important to specify where the file is to be saved. We recommend the My Documents folder in Windows or the Desktop on the Mac. […]