The Desktop App is a cross-platform Java application (Windows, Mac OS) and uses a general developer certificate that applies to multiple platforms, not just Apple. Gatekeeper,  a security feature starting in Mac OS 10.8 will warn/prevent Desktop App installation based on some settings. You can find Gatekeeper settings in System Preferences > Security & Privacy […]

This problem (and workaround) is ONLY FOR Mac OS X 10.10 (Yosemite) when Java has been updated to Java 8 Update 40. The symptom is the Desktop App (or any java webstart application) can’t gain “focus” and remains behind other applications, and the top menu is missing as a result. Text entry is also disabled […]

With OS X 10.8 or later, when “Downloading the Desktop App” if you get an error dialog saying “MDOdesktop.jnlp can’t be opened because it is from an unidentified developer”     Take the following corrective steps: Open System Preferences   Select Security & Privacy     You should see MDODesktop.jnlp listed. Click “Open Anyway”  

Yes, it will work, but if you’ve done the upgrade from 10.7 to 10.8 you’ll probably need to to reinstall Java.  Here are step by step instructions for setting it up. First – go ahead and try and launch the desktop app.  If it works, great.  If not, you’ll probably see a message like this […]

Setting up a Web Folder (or webfolder) in Windows varies by Windows Version. These articles describe the steps involved for each version of Widows. The Mac OS X WebDAV instructions are the same for all versions of OS X. iPad and Android instructions are for preferred WebDAV apps. Windows 10 Windows 8 Windows 7 Windows […]

Although the Desktop App will work with older versions of Java on Windows and OS X, we strongly recommend you keep your system’s Java installation up to date. This is not for Desktop App support reasons but for general Java security reasons. OS X 10.6.8 and earlier versions use Software Update to install/update, Java from […]

When using the Desktop App on a Mac, if you select folders or files to download, and want the destination to be a USB-connected or networked drive: In the Select Destination Folder Dialog Switch to Macintosh HD Open Volumes USB drives and devices as well as network locations will be shown

OmniFocus provides professional grade task management software for Mac users. With the introduction of the new iPhone, iPad and iPod Touch versions of OmniFocus it is now possible to synchronize your OmniFocus tasks through either MobileMe or through the use of a WebDAV server. If you have an existing My Docs Online account you can […]

Web Folders is the Microsoft term for an internet connectivity method called WebDAV, though you will see it called simply a “Network Location” in Vista and Windows 7, or a “Network Place” in Windows XP. WebDAV stands for “Web-based Distributed Authoring and Versioning”. It allows users to collaboratively edit and manage files on remote web […]

From “Go” on the Finder Menu Select Connect to Server… or Press Command-K For “Server Address” use: https://webfolders.mydocsonline.com Use your My Docs Online Login ID and Password when prompted for “WebDAV File System Authentication” name and password Learn more at Apple Support. A common problem with OS X WebDAV is Error 36.