Click Start…Control Panel Select “System” Under System look for “System Type: 32-bit Operating System” or “System Type: 64-bit Operating System”

If you need to have two separate My Docs Online Login IDs / accounts connected via a Windows Web Folder Network Place you need to set up separate definitions using different URLs to avoid the problem of Windows “remembering” the first Login ID. You can set up the second ID by pointing it to our [...]

File creation and other file action times are stored in My Docs Online using an internal date and time format that is location/time zone-independent. Display of a file’s creation date and time is the responsibility of the particular client displaying the list of files. This means, for example, that the web browser interface, which is [...]

There are two common reasons why an Excel or Word file can be opened “read-only” using Web Folders, but cannot be saved back to the My Docs Online Web Folder location. Folders other than the Group “Root Folder” If permissions for the sub-account are set to “View Only” the user will be able to open, [...]

64-Bit Vista versions: Bugs in the 64-bit versions of Vista prevent Web Folders from working. Microsoft may address the problem in the future. The 64-bit version of Windows 7 DOES support Web Folders. 32-Bit Vista versions: install this Software Update for Web Folders at Microsoft.com before proceeding. How to tell if you have Windows Vista [...]

Advanced techniques for using Microsoft Office and My Docs Online For users who need to share the frequent updating or editing of Word or Excel files, the ability of the WebDAV protocol used by MS Web Folders to “lock” a file while a user has the file open for update provides a simple yet powerful [...]

From “Go” on the Finder Menu Select Connect to Server… or Press Command-K. For “Server Address” use: http://webfolders2.mydocsonline.com (or https://webfolders2.mydocsonline.com if you have SSL set ON). Use your My Docs Online Login ID and Password when prompted for “WebDAV File System Authentication” name and password. Learn more at Apple’s WebDAV page. A common problem with [...]

To avoid encountering setup errors, consider installing this Software Update for Web Folders at Microsoft.com, before proceeding with the setup steps. If you use Internet Explorer you can use One-Step Setup. Web Folder setup steps for Windows XP and Windows 2000 Double-click on the MY NETWORK PLACES icon on your Desktop or from your START [...]

Users can share the updating or editing of Microsoft Word, Excel or Powerpoint files using a combination of My Docs Online WebDAV support and Microsoft Web Folders, without having to worry about the “intervening update” problem. for details see our Solutions Newsletter article: Advanced techniques for using Microsoft Office and My Docs Online.

It is not uncommon for the web folders / WebDAV support in Windows XP to just stop working for no apparent reason. You can usually reinstall the original Web Folders support by finding and executing webfldrs.msi with specific options. webfldrs.msi is probably in one of your system directories. It is easiest to search for it (remember [...]