Setting up a Web Folder (or webfolder) in Windows varies by Windows Version. These articles describe the steps involved for each version of Widows. The Mac OS X WebDAV instructions are the same for all versions of OS X. iPad and Android instructions are for preferred WebDAV apps. Windows 7 Windows Vista (also includes WIndows [...]

Windows 7 users uploading files using Web Folders may see the last character of the file name (part of the file extension usually) disappear if a percent sign (%) is part of the file name. This is a Windows 7 problem. Two current workarounds are available: Avoid using percent signs in file names After upload [...]

Web Folders is the Microsoft term for an internet connectivity method called WebDAV, though you will see it called simply a “Network Location” in Vista and Windows 7, or a “Network Place” in Windows XP. WebDAV stands for “Web-based Distributed Authoring and Versioning”. It allows users to collaboratively edit and manage files on remote web [...]

When you try to start the Desktop App (a Java application), and Windows doesn’t know how to handle the “JNLP” file, it is probably one of two things. Either you don’t have Java installed, or a recent Java update caused the Java Web Start feature the Transporter relies on to stop working. In either case [...]

If you need to have two separate My Docs Online Login IDs / accounts connected via a Windows Web Folder Network Place you need to set up separate definitions using different URLs to avoid the problem of Windows “remembering” the first Login ID. You can set up the second ID by pointing it to our [...]

Using the Web Browser interface with Internet Explorer 7, if you do a “right-Click…Save Target As” any spaces in the file name become underscores. Why? Web URLs are not allowed to have spaces, which are instead replaced by “escape characters” that most find unsightly and many find confusing. If the name of the file you [...]

There are two common reasons why an Excel or Word file can be opened “read-only” using Web Folders, but cannot be saved back to the My Docs Online Web Folder location. Folders other than the Group “Root Folder” If permissions for the sub-account are set to “View Only” the user will be able to open, [...]

The Download Assistant (Windows) uses a special file with the extension “.mdo” as part of the download process. the file association of .mdo with the Download Assistant is set when the program is installed. The Download Assistant must be installed before you can use the “Download” button in the web browser interface (log in at [...]

To avoid encountering setup errors, consider installing this Software Update for Web Folders at Microsoft.com, before proceeding with the setup steps. If you use Internet Explorer you can use One-Step Setup. Web Folder setup steps for Windows XP and Windows 2000 Double-click on the MY NETWORK PLACES icon on your Desktop or from your START [...]

Web Folders are supported on current versions of  both Windows and Mac operating systems, except for 64-bit versions of Vista, which does not support Web Folders due to Microsoft issues. How to tell if you have a 64-bit Vista System. More information and details on how to configure WebDAV for various operating systems.