WHY DIDN’T I RECEIVE A PASSWORD RESET EMAIL?If you didn’t receive a reset email, check the spam folder of your email account. If the email isn’t there, add no-reply@mydocsonline.com to your contacts or address book and repeat the steps to reset your password. CAN I CHANGE MY PASSWORD IF I DON’T HAVE ACCESS TO (OR […]

International Traffic in Arms Regulations (ITAR) control the export and import of defense-related articles and services on the United States Munitions List (USML). ITAR regulations dictate that information and material pertaining to defense and military related technologies (items listed on the U.S. Munitions List) may only be shared with U.S. Persons unless authorization from the Department of State is […]

If you want your browser to remember your My Docs Online ID and password, use these browser-specific steps: For Internet Explorer (all versions) Select Tools -> Internet Options Click the Content tab Under Autocomplete click “Settings“ Check “Use AutoComplete for User names and passwords on forms” Check “Prompt me to save passwords” For Firefox Select […]

You can change your registered email address by first logging into your account at www.mydocsonline.com and clicking the “settings” button.   You’ll see the see the password section there.   Just click it and update your password.

For security reasons, no one can retrieve your password. It is encrypted and safely stored on the My Docs Online private network servers. When you initially registered with My Docs Online, you may have provided a password hint. If you did, you can retrieve your hint by entering your User ID at the My Docs […]