If you wish to reuse or repurpose an ID in your group for a different user or customer, it is usually best to first delete that user and then activate a user. When activating an undefined user you can use the same ID as the one just deleted if you wish, but use a different […]

Each group account has one Group Administrator ID, but may have many “Group User” IDs. The Group Administrator is the only ID that sees “Group Administration” and “Account” options in the Web Client. Another key difference is related to folder permissions. The Group Administrator always has “Full Control” over all folders, while Group Users always have […]

The My Docs Online Share option for Secure File delivery is available in the newest Web Client and in the Desktop App. All features are available in the Web Client, while selected features are available in the Desktop App. Administrative controls are in the Web Client (Group Administration… Group Settings… Share). You can select one […]

The Group Administrator has several optional settings to tailor the Share option to meet the needs of the Group account (Group Administration ? Group Settings ? Share) The Group Administrator can: Set the default expiration (in days) Allow users to override the default expiration Allow the use of “Smart Labels” Require that ALL Shares include […]

Our newest Web Client has many important differences and enhancements when compared to the “legacy” web client. Here are some of the most important differences. How can you tell which you are using? When you log in at www.mydocsonline.com/SecureLogin.html The new web client looks like this: While the old web client looks like this: Key differences: Compatible […]

Folder permissions may be set by the  Group Administrator. To set folder permissions, log into your account at www.mydocsonline.com, then click the “Group Administration” button, then select the tab for “Folder Permissions”. To add or update permissions on a folder just select the folder and your user list will appear.  From this point you select […]

Login IDs can be shared by multiple people. Here are some things to consider. First and more important, Login IDs each have their own permissions, which control what folders and files can be accessed. There are three permission levels for a folder: No Access (not even visible to the user) View Access (can be seen […]

Administrators can set email notification rules for file and folder Uploads, and those same rules can be extended to generate notifications for file Move and Copy, and also for Delete. File Move notification, and in the case of the Desktop App File Move and File Copy notification, is currently set by our support staff at […]

Account administrators can request an automatic email when their account is at or above 95% of storage capacity. The warning email is sent after midnight Eastern US time, and goes to the email address of the administrator ID. To have this option turned on for an account email support@mydocsonline.com and include your administrator ID in […]

Account administrators can opt to have daily Upload Log reports created in the CSV (comma-separated values) format that is easily downloaded and opened in Excel. Once turned on the reports are generated nightly to show all new files uploaded during the day just ended, including files that were later deleted. Each line of the report […]