When using Web Folders / WebDAV in Windows 7 or Windows 8, if you delete a folder, the files in the folder (and files in any subfolders) will be deleted, but the folders will not be deleted. This is a known issue with the Microsoft Web Folders component, and until Microsoft fixes the problem with […]

When using Internet Explorer (IE10 or later) and the old, “classic” My Docs Online web interface, some pages such as “Group Administration” will not display but will return a server error, usually “The website cannot display the page”. The recommended fix is to switch to the updated web client (introduced in 2011). Contact Support to […]

When using Windows 8, Windows 7 or Windows Vista to access Web Folders you may experience longer than expected delays when: Opening a Web Folder Copying files to or from a Web Folder Changing from one folder to another in the Web Folder If there is no proxy server required for your LAN, de-select Automatically […]

Setting up a Web Folder in Windows 8 is similar to Windows 7 — once you get the the “Computer” screen. To get to “Computer”: From the START screen select the Desktop Tile (often in the lower left corner) On the Desktop Taskbar look for the File Explorer icon. It looks like this: In File […]